Agentic AI for eCommerce: Workflows to Automate First, and Where to Start

Everyone Is Talking About Agentic AI. Few eCommerce Teams Know Which Workflows to Automate First.

The term has entered every vendor pitch, every conference agenda, and every competitor roadmap.

They see the potential but lack a practical framework for identifying which workflows to automate first and how to move from exploration to execution. No clear definition of what agentic AI actually is. No structured way to evaluate where it will deliver the fastest return. No practical framework for where to begin.

The organizations that move first on the right workflows will build compounding advantages in speed, margin, and scale that latecomers will struggle to close.

What You'll Learn

In this power-packed session, you’ll uncover:

What agentic AI actually means for ecommerce operations and how it differs from the automation you already use
The commerce workflows where AI agents deliver the fastest measurable ROI
Why most ecommerce AI initiatives stall in pilot mode and what breaks the cycle
How AI agents reason, decide, and act inside your existing systems with human oversight at every step
The four stages of agentic AI maturity and how to know where your organization sits today
How to choose your highest-value starting workflow using volume, friction, and data readiness
A 30-day path from selecting your first workflow to launching a live agent in recommendation mode

Who Should Attend

eCommerce Directors and VPs: Understand where agentic AI fits across your operation and build the case to move first
Founders and General Managers: Learn how AI agents reduce operational friction without scaling headcount at the same rate
B2B Commerce and Sales Ops Leaders: See how agents accelerate quoting, enforce pricing governance, and streamline multi-node fulfillment
Operations, Supply Chain, and Fulfillment Teams: Evaluate which workflows are ready for AI agents and what the ROI timeline looks like
IT and Platform Leaders: Get platform-specific clarity on integration readiness across Adobe Commerce Cloud, Shopify Plus, BigCommerce Enterprise, and WooCommerce

Exclusive Webinar Offer

Free AI Readiness Audit for Your eCommerce Operation

All webinar attendees will receive a personalized report that shows how prepared their operations are to deploy AI agents across their highest-friction workflows.

You'll get a detailed review of your fulfillment, pricing, and quoting processes, including where manual decisions are slowing you down, which workflows are ready for agent automation today, and the clearest path to your first production-ready AI agent on your platform.

Meet the Speakers

Karthick Kalimuthu

CTO & Agentic AI Architect

Karthick leads the engineering and delivery of agentic AI services at CommerceShop, building orchestration systems that automate fulfillment, pricing, quoting, and forecasting workflows for B2B and B2C commerce. He shapes how AI agents are deployed across enterprise commerce operations, ensuring every workflow moves from concept to measurable operational impact.

Ed Keibler

eCommerce & AI Operations Specialist,

Ed partners with ecommerce leaders to close the gap between AI exploration and production-ready agent workflows. He focuses on identifying the highest-friction operational bottlenecks across fulfillment, pricing, and quoting, then building a structured path from first deployment to scaled automation across Adobe Commerce Cloud, Shopify Plus, BigCommerce Enterprise, and WooCommerce.