AI agents are not simply enhanced chatbots or generative AI tools. They are autonomous systems capable of acting, learning, and making decisions. These agents enable businesses to scale customer experience, streamline operations, and improve conversions, without increasing headcount.
According to Gartner, 33% of enterprise companies are expected to implement AI agents by 2028. Despite the growing interest, many eCommerce leaders remain uncertain about where to begin, often overwhelmed by the range of tools, unclear use cases, and integration complexities.
This webinar is designed to address those challenges. It will provide a clear, structured understanding of AI agents and outline how to progress from initial use cases to full-scale deployment, with a focus on practical implementation and business impact.
Turn what you learn into a real action plan for your store
All webinar attendees can request a free, personalized AI agent implementation plan created by our AI technology specialists.
We’ll help you:
President & Customer Experience Expert, CommerceShop
Nash is a seasoned customer experience leader who helps eCommerce brands create seamless, scalable support systems. As President of CommerceShop, he brings a practical perspective on using AI to enhance service quality, boost shopper satisfaction, and drive repeat business.
CTO & AI Solutions Lead, CommerceShop
Karthik works with eCommerce brands to help them use AI agents to improve customer experience and drive growth. He has helped several businesses simplify their support operations, improve product discovery, and unlock faster conversions through practical AI use cases.
CRO & Growth Specialist, ConversionBox
Shawn brings expertise in data-driven strategies that enhance user engagement, improve conversion rates, and maximize profitability. With a strong background in e-commerce, UX/UI design, and AI, he helps businesses leverage technology to drive sustainable growth and achieve long-term success.
The Next Big Thing in eCommerce Is Here — Adopt Early, Perform Better