It is estimated that obtaining new customers can be 5 to 25 times more expensive than retaining current ones. Hence, retaining existing customers is more cost-effective.
Additionally, businesses can reduce marketing and advertising costs by keeping customers satisfied and loyal. Loyal customers tend to spend more and make repeat purchases, positively impacting a company’s revenue.
But the problem is that everyone in business knows this, yet they let their customers slip away!
That is why we prepared this informative ebook with the help of our customer experience experts and customer success managers.
Within this ebook, we have carefully selected 12 exceptionally effective strategies designed to enhance customer retention and foster business growth.
We’d even claim that these 12 tips should be regarded as the twelve unbreakable laws for maximizing customer retention.
Download your free copy and become an absolute winner in customer retention.
