eCommerce Website Maintenance Services

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24/7

CustomerSupport

4+

Rollover Maintenance Plans

200+

HappyCustomers

What is the difference between average support and a great one? It is the difference between fixing minor problems and focusing on the big picture. It is the difference between working with us and the rest.

Support That Goes Above And Beyond Bug Fixes

Website Support And Maintenance

  • Cms Updates And Security Patches
  • Regular Site Audits
  • Process Improvement Strategies
  • Break/fix Support
  • Site Upgrade Management

Customer Experience

  • CX Improvements
  • Site Enhancements
  • Feature Upgrades
  • UX Changes
  • Complete Design And CRO Audit

Complete Website Health Check

Great site experiences never happen by chance. It is a process that involves the right mix of creativity and out-of-the box thinking underpinned by a clear strategy. Meet growth objectives and explore untapped opportunities with the right consultation and support team.

We analyze your site to identify problem areas and capability gaps and put together a holistic solution.

From ensuring your site is always up and running at the speed of a 747 to making continuous improvements to enhance customer experience, we do all that we can and a little more.

Plan your next steps with a team that helps you surpass not just tech challenges but goes beyond that.

  • Thorough review and management of CMS core files
  • CRO audits and stress tests
  • Update inventory and product information
  • Assessment of traffic, leads and sales
  • Review and update plugin files and firewall updates
  • Recovery audits
  • Timely backups and troubleshooting support
  • Implementation of growth acceleration solutions
  • Custom plans
  • Dedicated account manager

Ready For High Level Site Maintenance And Ecommerce Strategies?

Level Up

Maintenance packages for every budget and need

  • Basic
  • Enterprise
  • Enterprise +
  • Online Ticketing Access
  • Site and Server Uptime Monitoring
  • Backup and Restore of application
  • Security Updates
  • Spam Control
  • Account Manager
  • Enhancement
  • Performance Optimzation
  • Extension installation and monitoring
  • Site content updates
  • Product Editing and Optimizing
  • Custom Design Changes
  • SEO Optimization
  • CRO Optimization
  • Monthly Reporting
  • Total Hours/Month
  • Price

Basic

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Shared

  • Yes and limited to hours available in the plan

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • Yes

  • 10

  • $850/Month

Enterprise

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Shared

  • Yes and limited to hours available in the plan

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • Yes

  • 20

  • $1,650/Month

Enterprise +

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Shared/Dedicated

  • Yes and limited to hours available in the plan

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Custom

  • Custom

No line in the sand approach

No line in the sand approach

We offer flexible tailored solutions that meet you where you are and scale you to where you want to be. We understand that incremental, perfectly planned changes are much better than a major site change once in 6 years.

Our design experts and strategists make incremental changes to your site based on analytics and customer experience.

Technical Assessment

Technical Assessment

We perform regular technical audits to avoid downtimes, loading time issues and security concerns.

Continual Improvements

Continual Improvements

Brand and visual elements are continually enhanced to improve user experience

Tactical Guidance

Tactical Guidance

We analyze the strengths and weaknesses of your site so it functions at an optimal level.

What more can you expect?

Most B2B sites lack a strong visual identity. Let’s change that. B2B customers are looking for B2C experiences. 73% of millennials are involved in B2B decision making according to Forrester. They’re looking for engaging, nimble solutions that mimic B2C shopping experiences.

Checkout Our Case Study

Migration from M 1 to M 2 boosts website performance

Feb 17, 2020 - An eCommerce Success Story

Migration from M 1 to M 2 boosts website performance

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Magento to BigCommerce – Migration Made Easy!

Mar 05, 2020 - An eCommerce Success Story

Magento to BigCommerce – Migration Made Easy!

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Our portfolio

From an interactive and attractive user interface, to a robust and fully functional eCommerce, The Commerce Shop has developed world-class eCommerce websites to help clients meet their business goal.

Contact us for a FREE maintenance consultation and discover what you do not know.